During what was otherwise an uneventful day in the area where Northmark Bank is located, a mattress fire, under a bridge where a small homeless population routinely congregated, caused a massive broadband Internet and phone outage for thousands of Verizon customers.
Download this Case Study to learn how the employees of Northmark Bank were able to continue fulfilling their mission of serving customers after this catastrophe.
Operations Continue After Major Communications Interruption
What You'll Learn
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