When a major disruption strikes, Agility Incident Manager turns go time into your time to shine.
Agility Incident Manager is the purpose-built solution from the leader in business continuity solutions—powering a rapid, coordinated incident response.
Activate priorities identified with Agility Planner, rally the troops, communicate with a single touch. From start to finish, you’ve got the capabilities to just Incident Manager and go.
Capabilities That Inspire Confidence.
Whether you’re facing a power outage, server crash or something truly unexpected, Incident Manager seamlessly aligns your response, with one-touch communication, real-time alerts, even call histories retained in one location for compliance—and learning to fuel improvements.
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Frequently Asked Questions
Why do I need Incident Manager software if I already have a business continuity plan or Agility Planner or RecoveryPlanner?
With Planner, you plan the work – with Incident Manager you work the plan. With Incident Manager, your team will know what to focus on first when faced with any business interruption or testing scenario. By making your plan easy to use, your team will actually follow the plan and activate quickly. Report the incident, connect and collaborate, mobilize recovery efforts, prioritize and solve, and stay informed – all in one place.
How does Incident Manager enhance communication within our team?
Communication is central to incident management. You can set up conference calls within the platform to start immediately, or schedule them for later, with leaders and teammates. You can also set up real or virtual war rooms to sync with team members to discuss next steps.
How does Incident Manager make us more efficient?
With just one button, you can activate your plan and send communications to quickly mobilize your team. Then, instead of stopping work to communicate that they’re done with a step before moving on, people can continue moving through tasks and Incident Manager will automatically send status changes to the command center. This enables real-time decision-making with the assurance that the data in front of you is up to date and you know where the whole team is in the recovery process.
Who is Incident Manager made for?
Incident Manager is perfect for professionals who have built their business continuity plans with Agility Planner and need an incident management tool to help put their plans into action.