Agility Recovery Solutions, Inc. and its subsidiaries and affiliates (collectively “Agility Recovery,” “us,” “we,” or “our”) are committed to protecting your privacy and providing you with a positive experience while using our websites, products, or services (“Platform”).
Agility Recovery’s policy for individuals located in the European Union and our commitment under the EU-U.S. Privacy Shield Framework is found at www.agilityrecovery.com/privacy-shield/.
This Policy applies to Agility Recovery’s Platform and provides you with guidance on your rights and obligations in relation to your personal information.
Collection of Personal Information
“Personal information” is any information that can be used to identify an individual, and may include things such as your name, physical address, email address, phone number, login information, marketing preferences, company affiliation, geographic location, or payment card information. Agility Recovery may collect personal information that is necessary for legitimate business purposes, which will be disclosed to you at the time of collection. Agility Recovery will use this information for the purposes for which it was collected. Agility Recovery may also collect personal information from trusted third-party sources and engage third parties to collect personal information to assist us.
One of the most common methods of collecting personal information is during the online form submission or registration process, including where a website user is requesting information or a courtesy newsletter, registering for an event, or responding to similar offers such as sample reports, white papers, or further product information.
In some instances, Agility Recovery and the third parties we engage may automatically collect and aggregate data using cookies, weblogs, web beacons, and other similar applications. This information is used to better understand and improve the usability, performance, and effectiveness of our Platform and to help us tailor content or offers for you. Please read the “Cookies” section below for more information.
Purpose and Use of Personal Information
Agility Recovery may use your personal information for operational, legal, administrative, and other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include:
- Providing you with requested products or services.
- Providing customer service and support.
- Providing you with information regarding similar products or events.
- Analyzing and monitoring extent of use.
- Providing customized product and service information.
- Allowing users to participate voluntarily in mailings or other events.
- Providing product service updates, information, and alerts.
- Sending communications, including for marketing or other customer satisfaction purposes.
- Order processing, and to provide transaction documents.
- To contact users for information verification purposes.
Right to Access and Correct Personal Information
We strive to make sure that our information is reliable, accurate, and up-to-date. While personal information is maintained by Agility Recovery, you may access your personal information to the extent required by law to review, update, and correct inaccuracies. To make a request regarding your personal information, please contact firstname.lastname@example.org. Upon receipt of a valid request, we will provide you with reasonable access to the personal information we collect about you. Because personal information—for example, your email address—is required to use the Platform, we retain personal information as long as your account is active. You may also limit the use and disclosure of your information by either unsubscribing from marketing communications. Please note that some information may remain in our records even after you request deletion of your information, to the extent permitted by law. Additionally, there may be limits to the amount of information we can practically provide. For example, we may limit access to personal information where the burden or expense of providing access would be disproportionate to the risks to an individual’s privacy or where doing so would violate others’ rights.
Sharing Personal Information
There may also be instances when Agility Recovery may disclose your personal information without providing you with a choice in order to honor a request that you have made through the products or services; comply with the law or in response to a court order, government request, or other legal process; protect the interests, rights, safety, or property of Agility Recovery or others; protect against fraud or for risk management purposes; or respond to adverse third parties (i.e., adverse parties and their counsel and other agents) in the context of litigation. In addition, if Agility Recovery sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, you agree that Agility Recovery may transfer your personal information to a third party as part of that transaction.
In all cases Agility Recovery requires all unaffiliated third parties to treat personal information as confidential. Agility Recovery will not provide personal information to third parties for their own marketing purposes without your consent.
Security of Personal Information
Agility Recovery has physical, administrative, and technical safeguards in place to help protect the personal information Agility Recovery collects. While there is no such thing as perfect security on the Internet, we will take reasonable and appropriate steps to ensure the safety of your personal information.
Retention of Personal Information
Agility Recovery will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
When visiting an Agility Recovery Platform, our servers may query your computer to see if there are cookies previously set by Agility Recovery. A cookie is a text file that is created when your browser visits a particular website, such as an Agility Recovery website. Afterwards, every time you visit the Agility Recovery website, your browser retrieves and sends this file to the Agility Recovery website’s server. Cookies enhance the website user experience by:
- Storing information about your website user activities so you may easily pick up where you left off on the Agility Recovery server’s pages;
- Storing your user preferences, which allows you to customize how information is presented through site layouts or themes; and
- Personalizing the manner in which Agility Recovery responds to you via marketing communications.
The cookies Agility Recovery collects may include the following information: a unique identifier, user preferences, and profile information used to personalize the content shown to the individual users. It is your choice whether you allow Agility Recovery to store such information on your computer or device. You may be able to set your web browser to alert you when a cookie is being used, and may use your browser to accept or reject the cookie; additionally, you may also disable the cookie feature on your browser entirely. However, disabling cookies may prevent you from using some features on Agility Recovery websites. You can find more detailed information about cookies and how they work at AboutCookies.org.
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time, Agility Recovery does not modify your experience based upon whether such a signal is broadcast.
Cross Border Transfer of Personal Information
Agility Recovery is based in the United States and we process and store information on servers located in the United States. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the United States, where you may not have the same rights as you do under local law. By using our websites or products, or providing any personal information to us, where applicable law permits, you consent to the transfer, processing, and storage or such information outside of your country of residence where data protection standards may be different.
If you are an individual in the European Union or United Kingdom, please see our Privacy Shield policy for information about your rights and recourse mechanisms: www.agilityrecovery.com/privacy-shield/.
Prospective Employee and Employee Information
In accordance with applicable law, Agility Recovery may use Employee Information to evaluate applications for employment, manage work-related aspects of the employee-employer relationship (i.e., training, payroll, benefits, travel, reimbursement expenses, performance appraisals, succession planning, team member health and safety), investigate and respond to any claims related to your employment, and comply with applicable laws and regulations. Your Employee Information will not be used for direct marketing purposes by us or any third party service provider, unless you specifically consent to such use.
Agility Recovery shares your Employee Information with third parties who provide outsourced human resource functions to us. Those third parties are required to protect your Employee Information. Agility Recovery may disclose your Employee Information if required or permitted to do so by law (such as when part of a governmental agency action or litigation), governmental or quasi-governmental requests, or a regulatory organization, or to relevant third parties such as site technicians, brokers, auditors, lawyers, or professional advisors. In the event that Agility Recovery considers it necessary or where required by law to disclose Employee Information in certain situations where the health, safety, or wellbeing of a team member is at imminent risk, we may share your Employee Information with our outside lawyers, law enforcement or others who are legally authorized. As Agility Recovery continues to develop our business, we may buy or sell assets. In the unlikely event that Agility Recovery or substantially all of our assets are acquired, Employee Information may be one of the transferred assets.
Employee Information may be stored in hard copy or electronic format within your branch office or in the cloud in the United States or other countries where Agility Recovery, its affiliates, agents, or contractors conduct business. Your Employee Information may be transferred into our human resources systems and used to manage your employment, may become part of your personnel file, and may be used for other work-related purposes. Your Employee Information will be kept for as long as is legally required, and in some instances longer depending upon the needs of the organization and industry practices.
Other Contractual Relationships
Agility Recovery Solutions, Inc.
1601 Wewatta St. Suite 300
Denver, CO 80202
If Agility Recovery needs, or is required, to contact you concerning any event that involves information about you we may do so by email, telephone, or mail.
Updated November 1, 2019